Shipping Information

• We currently deliver to all Australian states and territories.
• All orders are processed within 1–2 business days of receiving payment.
• Transit times vary by location — typically 2–7 business days depending on distance from our Melbourne facility.
• Shipping is automatically calculated at checkout based on destination and order weight.
• Tracking details will be emailed once your order has been dispatched.
• If you require bulk or pallet shipping, please contact us for a custom freight quote.

Click & Collect — Now Available

Local pickup is available for trade and retail customers from our Melbourne location:
Narre Warren North, VIC 3804 (Australia).
Please select “Click & Collect” at checkout and wait for confirmation before arriving.

Returns & Exchanges

• If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
• To be eligible for a return, products must be unused and in their original condition.
• Due to the heavy and custom-painted nature of bollards, change-of-mind returns are not accepted.
• Approved returns will be refunded to the original payment method once the item is received and inspected.
• Customers are responsible for return shipping unless the item was delivered incorrectly or damaged.

Need Help?

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